Resume for D. Ross

David Ross
Alexandria, VA 22312
USA

Creative Windows NT/ASP Systems Engineer

OBJECTIVE

Creative, dynamic and energetic Systems Engineer who understands the hard work and long hours it takes to run a systems environment looking for an exciting Web based Application Solutions Provider (ASP) in which to help build and bring to a higher level.

TARGET JOB

Desired Job Type:

Employee

Desired Status:

Full-Time

Description of my perfect job:
A casual, fun, but hard working environment using Windows NT, IIS, Cold Fusion, ODBC, etc. for a dynamic web base application platform with a balance of Projects and Level Of Effort responsibilities. Working in the design of future environments a plus; learning new technologies and being challenged to go to the next level a must.

Career Level:

Mid Career (4+ years of experience)

Date of Availability:

Less than 1 month

TARGET LOCATIONS

Relocate:

Yes - If to Phoenix, AZ

US-VA-Northern
US-AZ-Phoenix

US-VA-Alexandria
US-DC

EDUCATION

6/1992

Potomac High School

US-VA-Woodbridge

High School

12/1997

George Mason Univ.

US-VA-Fairfax

College/University

Attended GMU as an International Studies Major. Achieved Junior Status.

SKILLS

Skill Name

Skill Level

Last Used

Experience

Windows NT & 2000

Intermediate

Currently used

2 years

Cold Fusion Server

Intermediate

Currently used

3 years

Basic Networking

Intermediate

Currently used

3 years

MS Office

Intermediate

Currently used

5 years

ODBC

Intermediate

Currently used

2 years

Server Hardware	Intermediate	Currently Used	3 years
Visual Source Safe	Intermediate	Currently Used	2 years
HTML	Basic	Currently Used	3 years
TCP/IP	Intermediate	Currently used	2 years

EXPERIENCE

1/2001 - Present

VCampus Corporation

Reston, VA

Senior QA Systems Engineer

Build, Develop, and Maintain a Quality Assurance (QA) application systems environment that mirrors the production environment using Windows NT, Cold Fusion Application Server, and an Informix Database running on Sun Solaris. Simulate all problems that are encountered in the production environment and test any and all proposed fixes, from code (HTML & CFML), to Database issues (Access, SQL, Informix, & ODBC) to network/routing problems. Create proposed environment changes/additions for testing application design changes and new products. Maintain master code library in MS Visual SourceSafe (VSS) as a repository of official code for production environment; assist Operations personnel with production level issues as requested. Assisted with the implementation of ADA (section 508) compliance, our AICC course engine, system upgrades, and clustering with Cold Fusion 5.0.

5/2000 - 1/2001

VCampus Corporation

Reston, VA

Senior Systems Engineer

Design, develop, build, maintain, and troubleshoot enterprise level networks running Sun Solaris and Windows NT for an Internet based Application Service Provider (ASP) based in Cold Fusion; Troubleshoot and maintain network lines for corporate office, remote offices, and production environment; Assist with maintaining and troubleshooting DNS in a Unix environment; Release development code to production and assist diagnosing issues with said code; act as second tier 24 hour on-call support for all aspects of the enterprise network.

10/1999 - 5/2000

VCampus Corporation

McLean, VA

Application Systems Engineer

Maintain and support a multi-office WAN and network of production web application servers; Administer a series of Windows NT Servers for both internal and production level environments; Build and Troubleshoot Windows NT Servers running IIS 4.0 and Cold Fusion 4.5; Rotating duty for 24 hour support over a Unix & NT enterprise environment.

2/1998 - 9/1999

VCampus Corp/UOL

McLean, VA

Technical Support Engineer/Lead

Act as second level support via phone, email and web posting for Tech Support Department dealing with company’s online courseware; Act as backup for first tier support as needed; Record, update, track, and assist in administering customer as well as internal support cases with the Remedy software system; Assist with the development and deployment of the Tech Support web site; Assist with the deployment of courses to the production environment; Assist administrators with the setting up and light HTML programming of their Virtual Campus environments; Act as manager of Tech Support Department in absence of manager; Troubleshoot and help maintain NT multi-domain WAN using Windows 95/98 workstations, NT Servers, and Unix based Sun Servers; Take on rotating week long 24 hour duty monitoring and troubleshooting servers and network in company’s multi-server production environment; assist with the management of staff; other duties and projects as assigned.

5/1997 - 8/1997

Tidewater Crane & Rigging

Norfolk, VA

Office Manager

Establish and maintain a filing system for multi-contract site office; Issue, file, and administer purchase orders and receipts; Create and manage forms, including transferring documents to the computer; Act as primary liaison between the main and site offices; Administer pre-employment drug testing, employment files, and accident reports; Create databases for purchase order and job account management; Act as primary contact for vendors and keep current vendor information and purchasing files; Assist in writing bids for new job accounts; General faxing, mailing, and phoning; Keep office supplies in stock.